ECCS PLATFORM

With Enterprise Commerce Cloud Service (ECCS), brands are able to centrally manage their products across all online or offline sales channels on one management screen.


Customer behaviour tracking tool: Management screen

Here, you can see and analyzes customer behavior with sales report for each channel such as official brand’s e commerce site, e Marketplaces, D2C Experience Center as well as real stores located in various regions.

Inventory Optimization System

ECCS automatically collects product sales trend reports for each channel as well as the region. Inventories control system tracks online & offline channels and distributes inventory according to sales in real time.

Logistics Optimization System

ECCS automatically sends delivery instructions to the closest physical store or warehouse to the buyer that have available products.

Direct to Consumer (D2C) Experience Center

(Kemang, Jakarta)

All product displayed in the experience center will have a QR code embedded to allow customers to check the detailed informa;on such as inventory color and sizes. Most importantly customers can touch the products, something that cannot be fulfilled by e-commerce. Also, they have the op;on to order with unique online features. By experiencing this OMO (Online Merges with Offline), we hope they will have a good buying experience while mee;ng their needs.

Through this OMO (Online Merges with Offline) measure, the producer can increase the sales rate and learn the customer's journey through the informa;on from the tablet and QR code of each product. This information will then be used to improve the product or service for the customers.

D2C Experience Center Indonesia located at:
1st Floor Kemang Icon Jl. Kemang Raya No. 1
Jakarta Selatan, Indonesia.